| Stakeholder engagement | the Company’s activities aimed at identifying stakeholders’ expectations and concerns and their engagement in decision‑making process |
| Norilsk Nickel Group | MMC Norilsk Nickel and its subsidiaries |
| Complaint/report | message containing information on a current or potential issue pertaining to the Company’s activities and raising a legitimate concern, as well as on an adverse impact on the Company’s stakeholders and employees, violation of human rights, protection of assets and corporate interests, prevention of abuse, theft and other violations at the Company’s business units |
| Stakeholders | individuals, legal entities, groups, associations and other organisations whose interests can be potentially affected by the Company’s operations, as well as parties that can influence it |
| Minetoken | a digital financial asset linked in value to a share in MMC Norilsk Nickel |
| Mediation | method of alternative dispute resolution based on finding a mutually acceptable solution through the mediation of an impartial third party (independent expert) |
| Grievance mechanism | additional corporate procedure available to external stakeholders (local and indigenous communities, suppliers or contractors, etc.) |
| Business units | subsidiaries of MMC Norilsk Nickel |
| Human rights | rights that belong to every person in the world regardless of their origin, gender, ethnicity, religion, language and status |
| Human rights due diligence | set of measures that includes assessing impacts and risks in the value chain and conducting business responsibly in order to prevent and mitigate human rights abuses and hold businesses accountable for such abuses in which the businesses may be implicated through their own operations or relationships |
| Risk | the effect of uncertainty on objectives |
| Risk of human rights violations | potential adverse impact on right holders resulting in their rights being infringed or restricted and arising inadvertently from the Company’s activities and/or violation of the Company’s policies and codes by its employees |