Monitoring and control of human rights risks
CHRB B.2.4To monitor and control human rights risks, the Company reviews and analyses reports of the Corporate Trust Line and the grievance mechanism.
In addition, Nornickel regularly runs an engagement survey called “Let Everyone Be Heard. What Do You Think?” in the form of questionnaire. In 2023, the survey involved 57,145 employees, up 13% y‑o‑y. The engagement index at Nornickel amounted to 68% (up by 5 p.p. y‑o‑y).
Based on the results of the survey, the Company organises discussions and studies stakeholder opinions in focus groups. The insights gathered from the focus groups are then incorporated into communication campaigns and initiatives to improve employee engagement.
In 2023, a distinct focus was placed on studying engagement indices for occupational health and safety and human rights. This involved selecting and analysing questions from the questionnaire on these aspects.
The analysis revealed the aspects of human rights protection which are valued the most by Nornickel employees. These include a sense of social security due to the extensive benefits package, mutual respect within teams, workplace safety, and the freedom to openly discuss occupational safety risks.