Stakeholder engagement

CHRB B.1.8, CHRB B.1.4.a, UNGPs RF A2.1, UNGPs RF C2.2

Nornickel is committed to forging strong stakeholder relationships anchored in respect, trust, and mutual benefit, guided by ISO 26000:2010 and AA1000SES (2015) standards.

The Company’s stakeholder engagement ethics, principles, and procedures are set out in MMC Norilsk Nickel’s Stakeholder Engagement Policy, Business Ethics Code, Human Rights Policy, Community Engagement Policy, and other by‑laws.All of the Company’s by-laws are available on its official website

Constructive stakeholder engagement enables us to properly manage risks while efficiently integrating sustainability principles into our strategy.

CHRB B.2.5, UNGPs RF A2.3

The Company employs various interaction formats, including assistance in preparing documents and materials, training sessions, in‑person meetings, public discussions and disclosures (corporate website, mass media).

Nornickel consistently gathers formal and informal feedback on its initiatives and events. Overall, stakeholder representatives positively assess the quality of the dialogue and believe it is conducted respectfully and considers the interests of all parties involved.

The Human Rights Report outlines the Company's engagement with stakeholders identified as at risk of human rights violations.

UNGPs RF C2.3
Employee engagement
Interests Interaction mechanisms
  • decent salaries
  • favourable and safe working conditions
  • social benefits and guarantees
  • the Company's stability as an employer
  • opportunities for personal and professional development
  • joint commissions, committees and working groups, discussions with trade unions and labour councils, corporate communities
  • offices for operating, social and labour matters, the Corporate Trust Line
  • targeted polls, research focusing on engagement measurements and efficiency of social programmes
  • corporate media, booklets, information screens and boards, online portal, mobile app

To increase employee awareness, improve trust between workers and the leadership, and raise employee engagement, Nornickel carried out the following activities in 2023:

  • expanded and improved its communication channels (launched the Nornickel ESG Insights newsletter and Supernika corporate app);
  • held Nornickel Live, a Q&A session with Vice Presidents, as well as live sessions at the Company’s divisions, which gained over 25,000 viewers;
  • held Corporate Dialogues featuring division heads and key executives (roughly 3,000 attendees);
  • ran seven information campaigns on remuneration, bonuses, social support, and safety culture.

Supernika corporate app

SUPERNIKA is a shared digital environment for the Company employees offering accessible and secure communication channels (chats, audio and video calls, file and document exchange), corporate services (personal account, corporate programmes, career development assistance), as well as digital media features (news of Company facilities and projects, competitions) and career counselling options.

Over
50,000
employees of the Group are already using the app.
Supernika
Engagement with local communities and indigenous peoples
Interests Interaction mechanisms
  • improvement of living standards for local communities
  • employment of local population
  • SME support
  • training of highly skilled professionals
  • environmental protection
  • working and expert groups, commissions, committees and councils
  • one‑on‑one negotiations, working meetings
  • forums, conferences, fairs, and round table discussions

Nornickel is committed to an ongoing dialogue with local communities in its regions of operation, seeking to positively influence their quality of life. The Company focuses on fostering conditions for unhindered development and improving the social environment's appeal. The Company's priority in this field is to support local social initiatives, engage people in cooperation, and boost social capital. Nornickel supports numerous initiatives and activities as part of territorial development institutions’ efforts, such as Norilsk Development Agency, Monchegorsk Development Agency, Second School Centre for Community Initiatives of the Pechengsky District.

One of the most essential procedures for protecting the rights of indigenous peoples is the procurement of the Free, Prior and Informed Consent (FPIC), with Nornickel pioneering the FPIC procedure in Russia’s Arctic zone during the Tukhard residents’ relocation. The Company completed the procedure in full compliance with international standards and plans to further spread this experience.

Interaction with suppliers and contractors
Interests Interaction mechanisms
  • streamlining procurement as regards timelines and engagement procedures
  • accessibility of procurement procedures
  • participation in the Company’s projects
  • meetings, conferences, fairs, in‑person and online negotiations
  • long‑term agreements (contracts)
  • supplier assessment and surveying as part of the Mineral supply chain due diligence management system
  • interaction through the Shipment Notice and SAP SRM portals

The Company rolls out a responsible supply chain to promote the sustainability agenda among its suppliers and encourage their compliance with the respective corporate standards. Since 2021, Nornickel has been employing the mineral supply chain due diligence management system through which the Company assesses mineral suppliers to make sure they comply with the OECD GuidanceOECD Guidance means the Organisation for Economic Co-operation and Development Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.. In 2023, the Company conducted a pilot assessment of sustainability practices of the suppliers of goods, works and services for compliance with the Supplier Code of Conduct.